We know you’ll bring value to our team. Whoever you are and whatever you bring forward, you’ll be noticed, and celebrated, here at Lowell.
This is our mission.
We want to make credit work better for all, and to make a positive difference to consumers’ lives, our colleagues’ lives, and to society as a whole.
Everyone has unique needs - and we’re ready to serve them. It’s in our DNA to always do things the best way, and have a positive impact on everything we touch.
It’s our mission, and the kindle that fuels us.
We work hard to deliver real benefits to society, businesses, and the economy - all through excellent credit management services.
We want to make credit work better...for all.
Why you’ll love coming to workevery day.
Being part of Team Lowell means being part of a dynamic growing company where you can put your talent to the test and grow your skills-base and career. We want everyone who works at Lowell to thrive, so we’ve created a workplace and culture we know you’ll love. Here, you’ll be supported throughout your working and your personal life. We provide work-related training to equip you with the right tools and we take your mental and physical health seriously. We have a range of benefits in place to make Lowell the employer you’ve been dreaming of. If you’ve had enough of not being recognised for your input - it’s time to change where you work.
In fact, it’s time for you to adoreevery single day.
How we make work fun and meaningful to our colleagues
We want to see you succeed. That’s why we have the business model that we do. Our schemes, programmes, and opportunities support our people throughout their life so we can see the huge grin on their faces. Here’s just a snapshot of what we do:
Work at Lowell is shaped and structured based on dynamic, responsive ways of working.
We don’t believe our colleagues need to be in the office at all times to produce their best work. We help our colleagues work flexibly, in ways that work around their day-to-day life.
All our job roles have long-term development at the very core.
There are always new places you could be reaching, and we’ve implemented strong internal mobility to help you progress towards a career that you can be proud of.
Diversity & Inclusion
Every colleague should feel safe, valued and free to be themselves. We’ve worked hard to cultivate safe environments and raise awareness on societal issues.
How we lead at Lowell is the cornerstone of our colleagues' success. Our leaders are passionate about inspiring and motivating their teams towards our common vision.
We support our leaders' transformational and charismatic leadership style through regular leadership development programmes and workshops.
We believe that engagement and happiness are basic human rights.
We strive to fulfil this need for all of our colleagues through regular engagement surveys that measure our colleagues' happiness and help us take informed action to provide a place where everyone wants to work.
Here’s what our colleagues say about us.
Team Lowell is held accountable to a clear values framework that places our colleagues, customers, and clients at the heart of every decision we make. We want to grow our business the right way and create a great place to work at, without straying from our beliefs. Through them, we can deliver the right outcomes for our customers and our clients, whilst achieving our vision to make credit management easier for all.
If you’ve been looking for a workplace that truly sees you, then you’ll love working at Lowell.
You can have a career where you'll be supported, learn and develop key skills and be encouraged to make positive, impactful, change for customers, clients, and your teammates. After all, it’s The Lowell Way.
We operate across nine different European countries, with careers in a wide range of incredible roles and beautiful locations. Our recruitment process is designed to provide a unique candidate experience by making applications easy, using the latest technologies and a quick and efficient recruitment process.
We value what our people do and we want them to have rewarding careers with us. Here’s what our staff have said to prove we’re doing exactly that. Don’t just take our word for it.
“We aim to be the best at what we do. Being the best is not just about comparing us to our own industry. It’s about doing the very best we can, being proud of all aspects of our service and delivering for our customers and clients."
UK Managing Director
“At Lowell you get out what you put in. I am very ambitious and want to progress quickly. I asked for support in training, mentoring and additional responsibility… and I got it. The best part about my job is that I get to decide how to do it and really leave my mark on how Lowell works with its partners, ensuring we uphold our values."
IT Supplier Manager (UK)
“I’m so lucky to work with an amazing group of people from all walks of life. My favourite thing to do at the start of every work day is to check in with my team and see how everyone is and maybe share a little bit of banter along the way! I’ve never worked for a company that puts employee wellbeing at the heart of everything and has so many tools and resources to help us. Lowell is really striving to be the best for its customers and colleagues alike."
Learning Consultant (UK)
“I’m really proud to work for Lowell because I’m enabled to make a difference through what I do. Even better is that I get to work with amazingly diverse colleagues who challenge the norm and want to do what‘s right. Every day I look forward to speaking to my team and colleagues about their day ahead, their challenges, and how we can create solutions to continually improve customer and client experience."
Head of Client Experience (UK)
“Lowell is a fast paced, vibrant workplace with amazing colleagues who always offer support when needed. There are many opportunities to progress within the business and the customer is always at the heart of everything we do. I truly enjoy the flexibility of working from home which helps with ensuring a good work life / personal life balance."
Customer Accounts Associate (UK)
“Unsere Arbeit im Client and Business Development ist essentiell für das Neugeschäft von Lowell, da wir hier den Erwerb von Forderungen verantwortlich steuern. Die Professionalität unserer Fachexperten begeistert mich immer wieder. So können wir vom Angebot bis zum Vertragsabschluss sämtliche Fragen klären und unseren Kunden maßgeschneiderte und attraktive Angebote machen. Und genau daher entscheiden sich viele Kunden für uns. Ich freue mich, jeden Tag ein Team anzutreffen, welches motiviert und kollegial ist und mit dem ich sichtbare Mehrwerte schaffen kann."
Transaction Manager - Essen, Deutschland
Lowell ist wie eine riesige Familie. Jeder hilft jedem – jeder ist für jeden da und jeder probiert jedem so gut wie es geht zu helfen. Lowell ist auf dein Wohlbefinden bedacht. Eine gute Work-Life-Balance ist ihnen besonders wichtig und bieten deshalb z.B. flexible Arbeitszeiten an, sodass die Freizeitgestaltung auf keinen Fall zu kurz kommt. Eine Sache die mir persönlich sehr am Herzen liegt, da ich meine neue Kraft aus Familie und Freunde ziehen kann.
Sachbearbeiterin Insolvenz - Essen, Deutschland
Im Laufe meiner Ausbildung durfte ich viele Abteilungen des Unternehmens kennenlernen und jede Einzelne von ihnen ist auf ihre Art und Weise vielfältig und macht Spaß. Lowell ist ein sehr gemeinschaftliches Unternehmen, das „Du“ ist von Beginn an fester Bestandteil der Unternehmenskultur. Ich freue mich darauf, meine Kollegen zu sehen und zu wissen, dass jeder Tag etwas Neues mit sich bringen kann. Kein Tag ist wie der Andere, es bleibt immer spannend.
Auszubildende Kauffrau für Büromanagement - Essen, Deutschland
Ich freue mich jeden Tag, wenn ich zur Arbeit gehe, auf die abwechslungsreichen Herausforderungen, die mich erwarten. Auf meine Kolleginnen und Kollegen, die mit mir diese Herausforderungen meistern. Auf mein Team, das mit Freude seiner Arbeit nachgeht und den leckeren Chociatto. ;)
Team Leader Operations - Gummersbach, Deutschland
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